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Customer Feedbacks

What our customers say about us:

Customer Service
…very good at replying to technical questions with honest upfront answers… easy to deal with…– Michelle (Invercargill)
…There was a problem with a part and it was replaced immediately with no mucking around at all. Great product go and look in bbq factory and you will find a near identical product for $3000.00, use the money you save buying this and go to fiji for a holiday.– Rayner (Christchurch)
Love the sauna…the sauna had a fault from new (this can happen with any product) and it has been dealt with by promptly sending replacement parts overnight. Great sauna, great back-up, thanks– Rod (Franklin)
…the sauna works great very speedy process from purchase to using it. BIG thumbs up my wife is very happy thanks heaps for selling such a great product thanks again - Peter (Oamaru)
Purchased Sunday, delivered Wednesday - excellent.– Debbie (Whangarei)
Item arrived well packed and in good time, easy to assemble – Roger (Invercargill)
Beauty Sauna. A few hiccups with some screws, clips and CD player but very prompt at offering support an assistance and new replacement CD on its way. Fun to put together…Thanks- Lisa (Hamilton)
Goods turned up on time well packed and went together well very impressed with product for value for money. – Chook (Tauranga)
…kept in constant contact with me answered all my E-mails within an hour or so prompt delivery of sauna instructions mailed same day easy enough to understand very happy with sauna it works really well…- Eileen (Rotorua)
Way exceeded expectations, good prompt service and fast delivery, value for money, one very happy customer...thanks- Tony (Kapiti)
Great sauna, has everything your need, great service…I wouldn't buy a sauna from anywhere else… - Ben (Hastings)

Sauna Assembly
Assembled and tried the sauna today. Very good and user friendly. Assembly took 1/2 an hour even without the instructions. Good price and good communication.– Richard (Christchurch)
How do you give a double smiley…the sauna product is really out of this world. It is such a clever and well thought-out construction for ease of assembly, you almost want to disassemble it and put it together again. It’s that easy and it works so well. The sauna holds pride of place in our possessions. – Gray (Auckland)
…very relaxing sauna and so easy to build. Thank you - Monique (Christchurch City)
*Picked up sauna, installed it before I got the instructions off the internet. Simple to put together and use. We are really happy with our purchase*. – Anna (Christchurhch)
*…fast delivery. Easy to put up by myself and im a female :) had no male help at all :)* - Nicki (New Plymouth)
*…I have assembled my sauna and its completely idiot proof. Great buying - such a reliable seller. Fantastic value for money. Thanks so much. I give you ten out of ten!!!!!*– Delia (Whangarei)
Received (when promised) brilliantly packaged. Assembled and in use without any fuss or bother. WOW, what a wonderful product! Great quality at an unbelievable price. Thanks!– Don (Kapiti)
*This is the BEST!! So easy to install, brilliant instructions. Let me know if you start selling spa pools I will be first to BUY NOW* - Shelley (Christchurch City)
*Good product and top marks to the designer for assembly ideas. Thanks*. – Rick (North Shore)
*Husband hates kitsets, but this was put together with no swearing…feels great afterwards and looking forward to the health rewards. Thanks.*– Lee (North Shore)

Health Improvements
We had some problems with the freight company but it was sorted quickly. People should be aware that these things happen out of others control, be patient the wait is well worth it.*I've had sauna 5 days now, have lost 1.5kgs* already…Awesome 10/10– Shane (Tokoroa/Putaruru)
Thanks so much - I couldn't be happier! I love my sauna and as someone with chronic pain issues using this daily has made a huge improvement in my quality of life already. Great quality, great price… - Andy (New Plymouth)

Your long term health is our long term goal